Shipping policy

Processing time

All orders are carefully packed and shipped within 1-2 business days of being placed. You'll receive a confirmation email/SMS with your tracking details once your order is shipped.

Delivery timelines

Metro cities: 3-5 business days
Other cities and towns: 5-7 business days
Remote or hard-to-reach areas: may take slightly longer

Delivery timelines are estimates provided by our courier partner and may vary due to weather, local disruptions, or courier delays beyond our control.

Shipping charges

We offer free shipping on all orders, across India.

Cash on Delivery (COD)

We offer Cash on Delivery on most pin codes across India, with no extra charge to you.

Areas we ship to

We currently ship across India, wherever our courier partner offers service. International shipping is not available at this time.

Order tracking

Once your order is shipped, you'll receive a tracking link via email/SMS. You can also check your order status by logging into your Diviera account.

Delays or lost shipments

If your order hasn't arrived within the expected delivery window, please reach out to us at diviera.business@gmail.com or WhatsApp +91 72191 64978 with your order number, and we'll look into it right away.